• To ensure you are confident about your purchase, we have an Easy Returns & Exchange policy, which gives you enough time to be in no doubt that you have made the right decision of buying jewellery from IvaanJewels.

You can choose to return it back and claim refund & exchange within the policy time frame you can choose to return it under certain conditions:

• The product is unused, not tailored, or customized.

• The product is in the same condition in which it was received.

• The product is returned within 7 days of the date of purchase.

• The product is accompanied by the original invoice/receipt and certificate.

• The product is not tampered with or altered.